Advanced Bio Development, Inc. (“(“ABD”, “We”, “Our” and “Us”)”) respects the privacy needs and concerns of Our customers (“You”, “Your” and “Users”), and in this regard, We collect and process Your ““Personal Information”, being any information capable of identifying You, with the utmost care and responsibility. To better earn Your trust, We respect Your privacy when processing Your Personal Information, whether through x2performance.com or one of Our other related Internet websites (the “Website(s)”) or Our “Call Center” (available at 1-855-GET-ON-X2 (1-855-438-6692)) (collectively, the “ABD Portals”). This Privacy Statement describes the Personal Information We gather about You, what We do with it, the safeguards We have in place to protect it, and how You can exercise Your information rights. By using the ABD Portals and providing Us with your Personal Information, You agree, without limitation or qualification, to be bound by this Privacy Statement. If you do not agree to and accept the terms of this Privacy Statement, please do use the ABD Portals or provide us with Who May Use the ABD Portals. The ABD Portals are not intended or designed to attract Users under the age of 18. We do not collect Personal Information from any person We know to be under the age of 18. If You are under 18, dodo not send Us Your Personal Information, and if You have previously sent Us Your Personal Information, We ask that You notify Us so We may delete Your Personal Information from Our databases.
ABD does not offer any services to Users outside of the United States. The ABD Portals are intended for Users from the United States only and not Users from any other country. If You do not reside in the United States, do not use the ABD Portals to provide Us with Your Personal Information.
Collection and Use of Personal Information. We may collect Your Personal Information that You provide Us when You: purchase, order, return, exchange or request certain information about our products and services; contact a Call Center or customer service desk; visit, use or register at an ABD Portal or participate in another feature of the ABD Portals; enter into a contest or sweepstakes or respond to one of Our surveys or provide Us with comments or suggestions.
In connection with various parts of Our business, We utilize the services of various third party service providers (collectively, “Service Providers”). Your consent under this Privacy Statement to collect, use and process Your Personal Information also extends to Our Service Providers and their use of the Personal Information in performing services for Us. We may also collect Personal Information about You from or through Our Service Providers who provide Us with e-commerce related services for the ABD Portals.
Hosting; Jurisdiction. Personal Information sent to Us may be housed on servers located in one or more states within the United States. By sending Us Your Personal Information, You agree to exclusive jurisdiction of the courts (both state and Federal) located in the State of New York, County of New York and to the use and disclosure of Your Personal Information consistent with this Privacy Statement.
Shopping through the ABD Portals. When You purchase products and services through the ABD Portals, We (and/or Our Service Providers) will collect Your credit or debit card information and keep a history of your purchases. We use this Personal Information to process Your orders and to better assist You when You visit or call Us. We may also ask for Your zip code as well, to help Us improve Our product and service offerings to Your area.
When You return previously purchased merchandise or request a refund or exchange, You may be asked to give Your name, address, phone number and where necessary, to provide identifying documentation such as Your driver’s license. We collect this Personal Information to help prevent fraud.
Call Centers. When You call one of Our Call Centers about a product, delivery, billing question or for customer service, You may be asked for Your Personal Information that identifies You along with additional information that we may need to help Us promptly answer Your question, such as Your name and address and a phone number where We might contact You. We may retain this information to assist You in the future.
Website Registration. Registration is an optional service provided by our Websites. You do not have to register to browse on our Websites. When You register, You are asked for Personal Information such as Your name, address, phone number, e-mail address, a password that you select, and Your interests, if you choose to register them. Your registration Personal Information may be used to help make Your online shopping quicker and easier, by pre-filling certain parts of Your shipping and billing Personal Information. By registering, You have the opportunity to sign up to receive optional marketing information from ABD, its affiliated companies and their respective business and marketing partners.
Contests, Questions or Surveys. When You ask a question, participate in a survey or enter a contest or sweepstakes through an ABD Portal or an ABD sponsored event, We may collect Your name, address, phone number and e-mail address. We use this information to administer Your participation in a contest or sweepstakes. At the time You are entering a contest or sweepstakes, We may ask Your permission to send You future marketing information from ABD. Profiling; and Other Uses of Personal Information. ABD also uses Your Personal Information, including information provided to Us from Our Service Providers, such as Internet-related marketing and analytic firms, to continually assess and improve the products and services We offer. To serve You better, We may combine the Personal Information that You give Us with publicly available Personal Information and Personal Information we receive from our Service Providers, marketing partners and others. We use that aggregated Personal Information to enhance and personalize Your shopping experience with Us, to communicate with You about Our products and events that may be of interest to You, and for other promotional purposes.
Promotional Information and Marketing Materials. We would like to inform You, from time to time, of products, services and sales and special offers that might be of interest to You. During registration at an event, on the Websites, on social media websites, or during participation in a survey, You may sign up for marketing e-mails about our products, services, sales and special offers.
If you choose to receive promotional communications, we may also send you mail, email or call you with information about our product and service offerings. If you would like to stop receiving such promotional communications from ABD, please see the “Privacy Preferences/Opt-Out” section of this Privacy Statement.
Disclosure of Personal Information. We enter into marketing relationships with advertisers or other companies that provide products or services that We believe may be of interest to ABD customers. We will share your Personal Information with those marketing partners in order to help them send You information that we believe will be of interest to You. We may share anonymous, aggregated information with these companies. There are certain types of Personal Information, we will not share. We will not disclose Your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of Our affiliated businesses.
Access to Personal Information by Companies that Work with or on Behalf of ABD. Some of Our operations may be managed by Service Providers who are unaffiliated companies. These companies may share Your Personal Information with their affiliates and with their Service Providers whom they engage to perform services related to the ABD Portals or the operation of Our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to Your Personal Information on a confidential basis only to the extent necessary to perform their functions or as required by applicable law.
If Your purchases are being shipped to You, Your shipping Personal Information will be shared with our delivery Service Providers (FEDEX, U.S. Postal Service, UPS or other delivery companies We or You select). Our delivery Service Providers are asked not to use Your Personal Information for any purpose other than making the delivery or as otherwise required by law.
Sale of Business. In the event that ABD or some or all of Our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.
Disclosures of Personal Information in Legal Proceedings. If ABD or any of Our Service Providers is required by applicable law to disclose Your Personal Information, ABD or the applicable Service Provider may, without Your consent, disclose such Personal Information. We may also disclose Personal Information to assist in debt collection where You owe a debt to Us.
Access to Personal Information. You may request access to the Personal Information that We have about You. For further instructions on accessing the Personal Information that ABD may have about You, please see the “Contacting Us” section of this Privacy Statement.
Privacy Preferences / Opt-Out. Unless you otherwise opt-out, the default preference will be that you have elected to receive marketing materials. You may also update what product/lifestyle preferences You prefer, which may determine what offers and promotional materials You may receive. You may update these preferences at any time. Please allow sufficient time for Your preferences to be processed.
You may also change Your marketing preferences or remove Yourself from our mailing lists by clicking on an “unsubscribe” hyperlink contained in promotional emails we send You or by contacting us at: Advanced Bio Development, Inc., 768 Piermont Avenue, Piermont, NY 10968, Attn: Privacy Manager or by e-mailing us at firstname.lastname@example.org.
Information Sharing Disclosure Requests. If You are a California resident, You have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom ABD or any of our affiliates has shared Your Personal Information that We have collected from You. You may request the Notice of Information-Sharing Disclosure by writing to Us at: Advanced Bio Development, Inc., 768 Piermont Avenue, Piermont, NY 10968, Attn: Privacy Manager or by e-mailing us at email@example.com.. We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days.
Additional Information about Our Sites
Visiting the ABD Portals. In general, You can visit Our ABD Portals without telling Us who You are or providing Us with any information. However, We collect the IP (Internet protocol) addresses of all visitors to Our Websites and other related information such as page requests, browser type, operating system and average time spent on our Websites. We use this information to monitor and improve Our Websites.
Cookies and Tracer Tags. Our Websites use a technology called “cookies”. A cookie is a tiny element of data that Our Websites can send to Your browser, which may then be stored on Your computer so We can recognize You when You return to the Websites.. All pages on Our Websites where You are prompted to log in or that are customizable, require that You accept cookies. If you have registered with our Websites, these cookies (1) may let Us know who You are, (2) are necessary to access Your account information (stored on Our database) in order to deliver products and personalized services to You, and (3) will provide Us and Our Service Providers with information that We will use to personalize Our Websites in accordance with Your preferences. Cookies are also required to optimize Your shopping experience in that they allow You to add multiple items to Your shopping basket before checking out. Depending on the Web browser you use, You may set your Web browser to notify You when You receive a cookie. However, should You decide not to accept cookies from Our Websites, you will limit the functionality We can provide when You visit our Websites.
Tracer Tags: Our Websites may also use a technology called “tracer tags”. These may also be referred to as “Clear GIFs” or “Web Beacons”. This technology allows Us to understand which pages You visit on Our Websites. These tracer tags are used to help Us optimize and tailor Our Websites for You and other future visitors to the Websites.
Security of Personal Information. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in Our custody and control. We also are committed to employing reasonable technology in order to protect the security of our ABD Portals. However, even with the best technology, no technology is 100% secure. We will take reasonable measures to protect Your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom We may transfer such Personal Information to take comparable steps to protect Your Personal Information.
Secure Shopping. When You place orders through the ABD Portals, all of Your order information, including Your credit card or debit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes Your browser to encrypt Your order information before transmitting it to Our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Websites from capturing and viewing Your Personal Information. Since any order information you provide to Us on Our Sites will be transmitted using a secure connection, if Your Web browser cannot support this level of security, You will not be able to order products through our Sites. As an example, we are informed based on publically available materials that the most recent version of Microsoft Internet Explorer® can support a secure connection. You should confirm the technological specifications of Your browser with your browser provider.
Passwords. To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. ABD will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Privacy Statement Modifications. From time to time, We may modify or amend this Privacy Statement in order to comply with changes to applicable law or to reflect future changes in Our business practices. Any changes to Our Privacy Statement will be communicated on this page, so please check back on occasion. We also may post a notice on Our Websites or send You an email describing the changes.
Contacting Us. If You have any questions about Our handling of Personal Information, please contact Us at Advanced Bio Development, Inc., 768 Piermont Avenue, Piermont, NY 10968, Attn: Privacy Manager or by e-mailing us at firstname.lastname@example.org.. Alternatively, you may call us toll-free at 1-855-GET-ON-X2 (1-855-438-6692).
Last Updated: April 14, 2014. Copyright © 2014 Advanced Bio Development, Inc. All rights reserved